Patient Information
Everything patients and attendants need to know before arriving, from insurance paperwork to parking.
Insurance & Cashless Treatment
Mahika Multispeciality Hospital has a dedicated insurance desk that assists with cashless TPA hospitalisation for leading private health insurers and corporate health policies.
- Carry your insurance e-card or policy number and a government photo ID.
- For planned surgery, contact the insurance desk a few days in advance so pre-authorisation can be arranged before admission.
- For emergencies, treatment starts immediately; the desk processes cashless approval in parallel.
- Where cashless is not possible, the desk provides complete documentation for reimbursement claims.
Admission & What to Bring
- Previous medical records, prescriptions, X-rays, scans and reports relevant to your condition.
- A list of medicines you currently take, including doses.
- Government photo ID for the patient and one attendant.
- For maternity admissions: antenatal records and scan reports.
Payments
We accept cash, credit and debit cards (VISA, Mastercard, Diners Club, Discover) and NFC mobile payments such as UPI tap and pay. The hospital is not cash only.
Parking & Accessibility
- Free multi storey on-site parking for patients and attendants.
- Wheelchair accessible entrance, toilet, seating and car park.
- A nursing room is available for mothers, and gender neutral toilets are provided.
Pharmacy & Laboratory
The in-house pharmacy and computerised diagnostic laboratory operate 24 hours, so discharge medicines and urgent tests never have to wait for morning.
Visiting Patients
To protect recovering patients, wards follow visiting guidance set by the nursing team. Please keep visitor numbers small, avoid visiting if you are unwell, and follow staff instructions in the ICU, where entry is restricted.
Feedback & Grievances
Your feedback improves our care. Speak to the duty manager at the reception, call 0863 233 2726, or leave a review on our Google profile.
Ready to Plan Your Visit?
Our team can confirm doctor timings, insurance eligibility and directions in one call.